At Al-Quraner Bhasha, we are committed to delivering high-quality online courses that help you understand the language of the Quran effectively. However, if you're not fully satisfied with your course purchase, please review our return and refund policy below:
1. Eligibility for Refund
You may request a refund under the following conditions:
- The refund request is made within 7 days of the purchase date.
- You have accessed no more than 20% of the course content.
- The course was purchased directly from our website.
- You must provide proof of purchase (e.g., order confirmation or invoice).
2. Non-Refundable Cases
- If you have accessed more than 20% of the course content.
- If your refund request is submitted after 7 days of purchase.
- Courses bought during a sale, promotion, or with a discount are non-refundable.
- Refunds are not available for course bundles unless stated otherwise.
3. How to Request a Refund
To request a refund, please contact us at:
Email: [email protected]
Include your order details and the reason for the refund in your email.
Our support team will review your request and respond within 3–5 business days.
If you have any questions regarding our refund policy, please do not hesitate to contact us. Your satisfaction and learning experience are important to us.
